Privacy Policy

1. Personal Information We Collect

1.1 Information you voluntarily submit

We collect data you actively provide to us via contact forms, email inquiries, newsletter subscription or business cooperation requests:
·Full name, company name Email address, phone number Country, mailing / business address Business inquiry content, requirements related to optical products Any other information you choose to send to us

1.2 Automaticallycollected technical data

When you visit our site, our server and analytics tools automatically gather nonidentifiable or devicerelated information: IP address, browser type, operating system, device model Access time, pages viewed, session duration, referral source Cookies, web beacons and similar tracking technology data
We do not collect credit card, bank or payment data directly on this website; paymentrelated information is handled securely by authorized thirdparty payment service providers.

2. How We Use Your Personal Information

We process your personal data only for legitimate business purposes:

Reply to your product consultation, quotation request and business cooperation enquiries
Deliver requested product catalogues, technical documents and commercial information
Process preorder communication, aftersales support and customer service
Improve website functions, product development and user experience through usage statistics
Send marketing newsletters and newproduct notifications, only with your explicit consent. You may unsubscribe at any time.
Prevent fraud, secure website operation and comply with applicable legal and regulatory requirements

3. Legal Basis for Data Processing (EEA / UK Visitors, GDPR)

For users located in European Economic Area and United Kingdom, we rely on the following lawful bases: Contract necessity: To respond to your business enquiries and perform precontractual steps. Consent: For sending marketing emails; you may withdraw consent anytime. Legitimate interest: Website security, business analytics, antifraud measures, where such interests do not override your personal privacy rights. Legal obligation: When we must retain or disclose data to satisfy statutory requirements.

4. Disclosure & Sharing of Your Information

Hawkway will NOT sell, trade or rent your personal identifiable information to thirdparty marketers.

We may share your data only in limited scenarios below:

1Authorized service providers: IT hosting, website analytics, email delivery, logistics and crossborder business partners. These third parties shall process data strictly following our instructions and privacy rules.
Legal requirement: When disclosure is required by law, court order or valid official government request.
Business transition: In case of merger, acquisition, asset transfer or company reorganization; you will be notified of relevant changes where practicable.

5. Cookies and Tracking Technologies

Our website uses cookies to remember your preferences, analyze traffic and optimize browsing experience. Necessary cookies: Required for basic website functions, cannot be disabled. Analytics & marketing cookies: Help us understand visitor behaviour; you can reject them via your browser settings.

You can modify browser options to block or delete cookies. Disabling cookies may cause partial website features unavailable. More reference: www.allaboutcookies.org

6. Data Retention Period

We keep your personal information only as long as necessary to fulfil the purposes for which collected: Business inquiry data: Retain for 35 years after last interaction for commercial followup, unless you request deletion. Analytics log data: Stored in anonymized or pseudonymized form. When legal accounting, tax or compliance rules demand longer retention, we will follow statutory time limits. After retention expires, we securely delete or anonymize your personal data.

7. Your Privacy Rights

7.1 Rights for EEA / UK / Switzerland Residents (GDPR)

You are entitled to: Right of access: Obtain a copy of personal data we hold about you Right of rectification: Correct inaccurate or incomplete personal information Right to erasure (“right to be forgotten”): Request deletion under qualified conditions Right to restriction of processing Right to data portability Right to object to processing for directmarketing or legitimateinterest grounds Withdraw previously given consent, without affecting lawfulness of past processing Lodge complaint with your local dataprotection authority

7.2 Rights for California Residents (CCPA / CPRA)

If you are a California resident, you have rights to know, access and request deletion of your personal information, and optout of activities considered “sale / sharing” for crosssite targeted advertising.

7.3 How to Exercise Your Rights

Send your request by email: business@hawkwayx.com We will verify your identity and respond within applicable statutory time limits.

8. Data Security

We adopt industrystandard administrative, technical and organizational safeguards to protect your personal information against unauthorized access, alteration, leakage or destruction. Please be aware that no internet transmission or electronic storage method can guarantee absolute security.

9. Children’s Privacy

Our website and products are intended for adult commercial, tacticaloptics and professionaltrade audiences. We do not knowingly collect personal data from persons under 18 years old. If you believe we have obtained minor’s information, please contact us immediately for removal.

10. Crossborder Data Transfer

Hawkway is based in Hong Kong, China. Your information may be transferred and stored outside your home jurisdiction, including regions with different dataprotection legal frameworks. By submitting personal data to us, you consent to such necessary crossborder transfer for business operation.

11. Amendments to This Privacy Policy

We may revise this Privacy Policy from time to time. Updated text will be published on hawkwayx.com/privacypolicy with updated “Last Updated” date. Continued website use after revisions constitutes your acceptance of updated terms.